About Us

Solutions Tracker is a new way to report and track the solution to neighborhood problems like potholes, encampments, graffiti, trash etc. with the goal to incentivize residents to help report and get these issues resolved. It was motivated by a Nextdoor - DogPatch & Potrero Hill thread on the problems of potholes and the lack of convenient ways to report them to the authorities and track resolution.

The idea is simple. Residents use Solutions Tracker to report issues. Issue is automatically reported to the appropriate city authorities. For example : In San Francisco, issue is reported to SF311. Residents can adopt issues in which case they either fix it themselves or follow up with authorities. Eventually, Solutions Tracker wants to incentivize residents for reporting and adopting issues and praise city officials for helping solve problems.